Shipments and payments
Shipping costs
For orders over €50, shipping costs in the European Union are free.
For orders over €50, shipping costs to the United Kingdom, United Arab Emirates, Singapore, Australia, Thailand, Saudi Arabia, Bahrain are €15.
For orders over €50, shipping costs to the remaining non-EU countries are €10.
For orders under €50, a supplement of €6 is applied.
Cash on delivery (available only for shipments within Italy): an additional charge of €5 applies.
Delivery times
Delivery times are indicated directly on the product page.
In the event of a delay, you will be contacted directly by e-mail to be informed and updated on the expected delivery date.
Dear customer, our online store offers a wide selection of eyewear. The availability of products can also vary very quickly, for this reason delivery times may range from a few hours (for goods already available in stock and payment by credit card or PayPal) to a few days (goods available and payment by bank transfer). In particular cases of items that are temporarily out of stock, the times may be longer than normal, in these cases, we will discuss with the customer whether to proceed with a partial shipment, choose an alternative model or issue a refund. based on the forecasts of arrival of the unavailable goods, whether or not to proceed with a partial fulfillment of the order, with an alternative model or with a possible refund. We always try to give the customer maximum transparency and flexibility to provide a good service!
If your order includes frames, sunglasses or ski goggles that are not available at the time of processing the order, we reserve the right to cancel the request by informing you of the lack of availability and any waiting times for the replenishment of the missing product. In case the product is no longer available or requires replenishment times that you are not willing to wait, the order will be cancelled, if you have already made the prepayment, we will refund the entire amount paid.
Shipments to the European Union (outside Italy) are made by DPD courier.
Delivery times within the European Union are 3–6 working days. (for islands: 10–15 working days via postal service)
Non-EU shipments are made by postal service.
Delivery times for non-EU countries are 20/25 working days.
Delivery to BRT Fermo Point
Would you like to order at our online shop and you can't be at home?
No problem, order your sunglasses or eyeglasses with peace of mind and select the BRT Fermopoint collection point among the shipping methods. Choose a BRT Fermopoint collection point for your online purchases.
Through this service you can comfortably receive your parcel at one of the more than 3,800 BRT Fermopoints. Telephone shops, hardware stores, bars, cafes, stationeries, newsagents, tobacconists, shops, travel agencies and all activities in agreement with the BRT Fermopoint service adhere to this service. BRT Fermopoint is present throughout the Italian national territory and the available collection points are active in all cities and towns, so it will be very easy to find a congenial destination suitable for your daily schedules. Choose the collection point closest to your destination, and collect your package whenever you want, even on Saturday and Sunday (at the times and days indicated by the merchant).
How does the BRT Fermopoint collection service work?
When confirming the order, select BRT Fermopoint from the various delivery options, enter city, postcode and address, you will see the list of businesses and shops that adhere to this service closest to the address you have inserted. When you select the destination store, you will see the address of where it is located and the opening hours, in this way it will be easier for you to decide and choose where to send your package. Cash on delivery is not allowed for this type of service.
Accepted Payments
- Credit Cards: Visa, Mastercard, Maestro, American Express, PostePay, Discover
- Paypal
- Apple Pay
- Google Pay
- Bank Transfer in advance (Italy only)
- Cash on Delivery (cash payment directly to the express courier upon delivery, for Italy only and for purchases up to €300.00)
